We answer approximately 10,000 letters yearly.

We send out delinquent letters four times a year on real property, two delinquent letters on unsecured personal property.  The item count is approximately 6,000 letters.

We place approximately 500 telephone calls each month.

About 25% of the calls are trying to find a good address on our return items.
             5%    calls on bad checks
           25%    calls to title companies
           20%    calls to other agencies
           25%    returning calls